Refund Policy

All Reux products are made to order. Because of this, we do not accept returns or exchanges for changes of mind, incorrect sizing, or personal preference.

If your item arrives damaged, defective, or there is an issue with your order, please contact us within 14 days of receiving your item. We will review the issue and help resolve it.

To help us assist you, please provide:

• Your order number
• A description of the issue
• Photos showing any damage or fault

Items that are damaged due to customer use, incorrect care, or normal wear and tear are not eligible for a refund or replacement.