Shipping Policy

Processing Times

All Reux products are made to order. Please allow time for production before your order is shipped.

Once your order has been produced and dispatched, you will receive a shipping confirmation email with tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on your location.

Available shipping regions include:

United Kingdom
Standard shipping available.

Europe
Standard international shipping available.

United States & Canada
Standard international shipping available.

Rest of World
International shipping available.

International Orders & Customs

For orders outside the United Kingdom, your order may be subject to import duties, customs fees, or local taxes depending on your country's regulations.

Any customs charges, import duties, or taxes applied by your country's customs authority are the responsibility of the customer.

Reux is not responsible for delays, fees, or charges caused by customs processing.

Delivery Issues

Once an order has been dispatched, delivery times may vary depending on the destination and local postal services.

If your order has not arrived within the expected timeframe, please contact us and we will assist where possible.